Music (MP3) Downloading Made Easy

Music (MP3) Downloading Made Easy

How do I find music?

How do I search for Albums, Tracks and Artists?

Just type the Artist, Album or Track name that you are interested in to the 'Search' box situated towards the top right of every page then click the 'Search' button.

You can search all of the MP3s that are available or filter your search by 'MP3 Tracks' or 'MP3 Albums'.

Can I browse for content?

You can browse all the 'New Releases & Best Sellers', 'Top Offers', Pre-orders, Deals, Charts and much more on the MP3 Music home page. Just hover over 'MP3 Music' in the main navigation and click any of the browse categories from the drop down menu.

Alternatively if you click on the 'MP3 Music' in the top navigation bar then there is a list of 'Charts', 'Genres' and 'Collections' to browse through.

Can I preview Tracks before I buy?

Most tracks that are available to download on the Sainsbury's Entertainment site can be previewed before you buy. Click on the 'Play' button to the left of the track that you wish to hear. If you wish to listen to a sample of every track on the album then you can with one click – just click the 'Preview All Tracks' button to the top right of the track list.

Can I pre-order music to download?

Sainsbury’s Entertainment offers certain titles as pre-orders so that you can be one of the first to download a track or album as soon as it is released.

Purchasing a pre-order is just the same as buying any other music download file apart from when you complete the checkout process you will not receive a file for download but a record of your pre-order will be made in your ‘My Account’ section under ‘Outstanding orders’.

Two hours before the pre-order becomes available for purchase you will be sent an email reminder. As soon as the pre-order becomes available you can visit ‘Order History’ in your ‘My Account’ section and click the download button to download the track or album via your Download Manager.

How do I know if the album or tracks that I am buying contain explicit lyrics?

Any album containing tracks with strong language, reference to acts of violence, sex or drug abuse will have the term 'Explicit Lyrics' in the product's title, sub-title or on the products details page. The 'Explicit Lyric' information is provided by the content owners and their warning will always be displayed by Sainsbury's Entertainment if provided.

In most cases the content owners will also add a Parental Advisory 'sticker' to the album artwork.

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How do I buy music to download?

How do I add an album or track to my basket?

Once you have found the Album(s) or Track(s) that you wish to purchase click the 'Buy' or 'Pre-order' button that is relevant to the product that you would like to purchase to add it to your basket.

How do I Checkout the contents of my basket?

Once you have everything that you wish to buy, click the 'Checkout' button and follow the simple checkout process. This will include registering with the Sainsbury's Entertainment site the first time that your purchase. On subsequent visits you will just be asked to log in.

Can I use eVouchers on the Sainsbury’s Entertainment website?

At present you are only able to redeem eVouchers issued by the Sainsbury’s Entertainment website, vouchers from Sainsbury's Stores or www.sainsburys.co.uk are not accepted.

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How do I download Music?

How do I install the Sainsbury's MP3 Download Manager?

The Sainsbury's MP3 Download Manager helps you to download and manage digital files.

It can even add your purchases to iTunes so that you next time you 'sync' your iPod your files will be right there.

During the checkout process you will be taken through the installation of the Sainsbury's Download Manager. This should only take a few moments.

Installing the Sainsbury's MP3 Download Manager

The Sainsbury's Download Manager is a light application that is simple and easy to install.

System requirements

Windows
  • 2.33GHz or faster x86-compatible processor or Intel® Atom™ 1.6GHz or faster processor for netbooks
  • Microsoft® Windows® 7, Windows® 8 or Windows® 8.1
  • 512MB of RAM (1GB recommended)


Mac OS
  • Mountain Lion or Mavricks
  • Intel Core™ Duo or faster processor
  • Mountain Lion (Mac OS X v10.8) or Mavricks (Mac OS X v10.9)
  • 512MB of RAM (1GB recommended)


Windows machines

Step 1

We check to see if the MP3 Download manager is installed on your system and message you accordingly. A browser 'Plugin' is used to help us do this.

If you are browsing the Sainsbury's Entertainment website with Chrome or IE you may be asked you to give the Plugin permission to run. Please select 'Always run on this site'. You will find this option at the top of the browser window. Plugin permissions diologue



Step 2

If you do not have the Sainsbury's MP3 Download manager installed you will be presented with the 'Get now' option for your operating system. Just click the button and the mp3 Download Manager 'mp3DownloadManager.exe' will download to your machine.



Get the MP3 download manager button
  • Chrome

    1. In Chrome it will appear at the bottom of your browser window.
      Chrome download manager installer
    2. Then click on the 'Run' option in the pop-up dialog box.
      Chrome download manager installer pop-up dialog box

    Firefox

    1. In Firefox you will get a pop-up dialog box asking you to 'Save file' please do so.
      Firefox download manager installer pop-up dialog box
    2. When the download is complete the arrow in your browser navigation will flash. Click on it then click on the JSDMBootStrapper.exe.
      Firefox download manager installer pop-up dialog box
    3. Then click on the 'Run' option in the pop-up dialog box.
      Firefox download manager installer pop-up dialog box

    Internet Explorer

    • In Internet Explorer 9 you will get a pop-up dialog box asking you to 'Run' or 'Save' please choose 'Run'.
      Internet Explorer download manager installer pop-up dialog box

    Safari

    • In Safari you will get a pop-up dialog box asking you if you would like to 'Run' or 'Save' please choose 'Run'.
      Safari download manager installer pop-up dialog box
      You may also get a security message asking you if you would like to run the program. Please click the 'Run' button.
      Safari download manager installer pop-up dialog box two
  • This will launch the Sainsbury's Entertainment MP3 Download Manager Installer. Please 'Agree' to the license terms and conditions click 'Install' and follow the simple installer instructions.
    Sainsbury's Entertainment MP3 Download Manager Installer
    On completion you will be presented with the 'Setup Successful' message.
    Sainsbury's Entertainment MP3 Download Manager Setup Complete message
  • Once installation has completed please click the 'Confirmation' button.

    Sainsbury's Entertainment MP3 Download Manager Installer
  • Once installation has completed please click the 'Confirmation' button.

    Sainsbury's Entertainment MP3 Download Manager Installer
  • If the Sainsbury's Entertainment MP3 Download Manager detects that you have iTunes installed you will be asked if you would like to 'Add your downloads to your music folder' or 'Automatically add your downloads to iTunes' please select the option that you prefer.

    If you choose to download your tunes to a folder the destination will be set as your 'Music' folder which is where most music playing software will look for it automatically.

    Settings dialog box

    You may change this selection via the 'Settings' at any time.


Step 3

Once installed the Download Manager Installer will close and you will be presented with 'Download' buttons on the 'Thank you page' from which you launched the installer.


Download button
If 'Download' buttons do not display please restart your browser, Login and go to your 'Order History' page where 'Download' buttons should be displayed next to any MP3 items that are 'Ready for Download'.
Download button
On clicking the 'Download' button your browser will present you with an External Protocol Request. Please click 'Launch Application' so that the Sainsbury's MP3 Download Manager can open and begin to download your MP3 tracks and albums.

Chrome application launcher
On clicking the 'Download' button your browser will ask you to choose an Application with which to open the link. 'mp3 Download Manager' should already be selected. Please click 'OK' so that the Sainsbury's MP3 Download Manager can open and begin to download your MP3 tracks and albums.

Firefox application launcher

On clicking the 'Download' button your browser will ask you to allow the website to open a program on your computer. Please click 'Allow' so that the Sainsbury's MP3 Download Manager can open and begin to download your MP3 tracks and albums.

Firefox application launcher
On clicking the 'Download' button your browser will launch the Sainsbury's MP3 Download Manager and begin to download your MP3 tracks and albums.

You can choose to store your files anywhere on your PC or Mac but once again unless you are an advanced user we recommend that you just accept the default settings and click 'Apply Settings'

If you already have iTunes installed then the Sainsbury's MP3 Download Manager with automatically save the music that you download to your 'iTunes Media' file. This ensures that you will be able to access and play your files via iTunes and 'sync' to your iPod or iPhone.



What controls does the Download Manager have?

MP3 Download manager screenshot
Key:
  1. Pause all downloads - this option toggles between 'pause' and 'resume' downloads.
  2. Shows the download status of each track:
    • Queued - means the track will download once tracks before it in the list have completed. The Download manager downloads two tracks at a time.
    • Status bar (see point 3) below
    • Downloaded - your track has successfully downloaded and can be viewed by clicking the 'View files' button associated with it (see point 6 below)
    • Download failed - the track that you were attempting to download has failed - you may retry to download by clicking this button. Failed downloads will automatically retry. If the track does not successfully complete download after several attempts please restart your machine, check that you have sufficient disc space and try again.
  3. Status bar - gives you a visual representation of how long is remaining for each track to download.
  4. Settings - click this to change the destination folder for your downloads or to automatically add tracks to iTunes
  5. Clear completed - removes 'Downloaded' tracks from the view. Completed tracks will automatically be removed from the download manager list when you restart the MP3 Download manager
  6. View files - opens the folder in which your tracks have been saved.

Mac

Step 1

We check to see if the MP3 Download manager is installed on your system and message you accordingly. A browser 'Plugin' is used to help us do this.



Step 2

If you do not have the Sainsbury's MP3 Download manager installed you will be presented with the 'Get now' option for your operating system. Just click the button and the Mp3 Download Manager 'SainsburysMP3DownloadManager.dmg' will download to your machine.

Get the MP3 download manager button

  • Chrome

    1. A pop-up will appear asking you to verify that the MP3 DLM has successfully installed. Please do not click this button until the installation has completed.

      User verifcation of MP3 DLM installation
    2. In Chrome it will appear at the bottom of your browser window. Double click this to run the installer

      Chrome download manager installer

    Firefox

    1. In Firefox you will be presented with a pop-up dialog box asking you to 'Save file' please do so.

      Firefox download manager installer pop-up dialog box
    2. When the download is complete the arrow in your browser navigation will flash.
    3. Click on the SainsburysMP3DownloadManager.dmg dialogue box. to run the installer

      Firefox download manager installer pop-up dialog box

    Safari

    1. A pop-up will appear asking you to verify that the MP3 DLM has successfully installed. Please do not click this button until the installation has completed.

      User verifcation of MP3 DLM installation
    2. In Safari the installer will be place in your Dock. Double click this to run the installer

      Safari download manager installer pop-up dialog box
  • This will launch the Sainsbury's Entertainment mp3 Download Manager Installer. Please double click the 'Install' icon and follow the simple installer instructions.
    Sainsbury's Entertainment MP3 Download Manager Installer
    Step 1 of MP3 Download Manager Installer
    On completion you will be presented with the 'Setup Successful' message.


Step 3

Once installed the Download Manager Installer will close and you will be presented with 'Download' buttons on the 'Thank you page' from which you launched the installer.
Download button
If 'Download' buttons do not display please restart your browser, Login and go to your 'Order History' page where 'Download' buttons should be displayed next to any MP3 items that are 'Ready for Download'.
Download button

On clicking the 'Download' button your browser will present you with an External Protocol Request. Please click 'Launch Application' so that the Sainsbury's MP3 Download Manager can open and begin to download your MP3 tracks and albums.

Chrome application launcher
On clicking the 'Download' button your browser will ask you to choose an Application with which to open the link. 'mp3 Download Manager' should already be selected. Please click 'OK' so that the Sainsbury's MP3 Download Manager can open and begin to download your MP3 tracks and albums.

Firefox application launcher

On clicking the 'Download' button your browser will ask you to allow the website to opena program on your computer. Please click 'Allow' so that the Sainsbury's MP3 Download Manager can open and begin to download your MP3 tracks and albums.

Firefox application launcher
On clicking the 'Download' button your browser will launch the Sainsbury's MP3 Download Manager and begin to download your MP3 tracks and albums.

You can choose to store your files anywhere on your PC or Mac but once again unless you are an advanced user we recommend that you just accept the default settings and click 'Apply Settings'

If you already have iTunes installed then the Sainsbury's MP3 Download Manager with automatically save the music that you download to your 'iTunes Media' file. This ensures that you will be able to access and play your files via iTunes and 'sync' to your iPod or iPhone.



What controls does the Download Manager have?

MP3 Download manager screenshot
Key:
  1. Pause all downloads - this option toggles between 'pause' and 'resume' downloads.
  2. Shows the download status of each track:
    • Queued - means the track will download once tracks before it in the list have completed. The Download manager downloads two tracks at a time.
    • Status bar (see point 3) below
    • Downloaded - your track has successfully downloaded and can be viewed by clicking the 'View files' button associated with it (see point 6 below)
    • Download failed - the track that you were attempting to download has failed - you may retry to download by clicking this button. Failed downloads will automatically retry. If the track does not successfully complete download after several attempts please restart your machine, check that you have sufficient disc space and try again.
  3. Status bar - gives you a visual representation of how long is remaining for each track to download.
  4. Clear completed - removes 'Downloaded' tracks from the view. Completed tracks will automatically be removed from the download manager list when you restart the MP3 Download manager

Unsupported operating system

We regret that at this time we do not support the installation of the MP3 download manager on this operating system. Please visit us on a Windows PC or Mac (Mac OS X 10.8 or later only) in order to install the MP3 download manager.

Alternatively you can get your download links emailed to you by simply clicking on the 'e-mail Mp3 links' button.

email links button

What happens if my computer crashes or I lose internet connection whilst I am downloading files?

Do not worry, should your PC or Mac crash, lose power or internet connection whilst you are downloading a file - the Download Manager will pick up for where it left off before the download process was interrupted.

Can I download to my iPad, iPod or phone?

Currently you are unable to download directly to a mobile device, however you can download to your PC or Mac and then upload to your device using iTunes, Zune or your preferred device manager.

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How do I play music that I have downloaded?

Are the music downloads from Sainsbury's Entertainment compatible with most players and devices?

All Sainsbury's entertainment tracks are standard MP3 format and compatible with the vast majority of media players, such as Windows Media Player, iTunes, Zune and Real Player and most devices including iPods, Android, Windows and Blackberry mobile phones.

Can I play my music downloads in my preferred media player?

To play the tracks, navigate to them in the normal way using your preferred media player.

If you do not have iTunes installed then you will be able to play tracks through the Download Manager by clicking the play button to the right of each track.

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How do I manage the music that I have downloaded?

Where are my files?

If you have iTunes installed all music downloads will be saved into your 'iTunes Media' folder and you will be able to access them via iTunes.

If you do not have iTunes installed then your music downloads will be saved into the default 'Sainsburys_Entertainment_MP3' folder in your user directory, unless you changed the default save location in your Download Manager settings.

You can locate your music downloads by launching the Sainsbury's Download Manager, Logging in, using your Sainsbury's Entertainment User Name and Password and clicking the 'Show Downloads Folder' button.

Can I change the Default Save location of files?

To change the folder into which your downloads are saved just launch the Sainsbury's Download Manager, Log in using your Sainsbury's Entertainment User Name and Password and click the 'Settings' link located in the top right of the Download Manager. Please note that you will not be able to edit your settings whilst downloading a file.

The folder in which your files are saved is listed under 'Current downloads folder' click the 'Change folder' button and browse to and select the folder in which you would like your files to be saved.

If you select the option to 'Add to iTunes automatically' then all files will be downloaded to your iTunes Media folder.

Can I automatically add my files to iTunes?

If you have iTunes 9 or later installed before you install the Sainsbury's MP3 Download Manager then your downloads will automatically be added to your 'iTunes Media' folder so that they can be accessed by iTunes.

If you installed iTunes after you downloaded the Sainsbury's MP3 Download Manager then you will need to edit your settings:

  • Go to 'Settings'
  • Check the 'Add to iTunes automatically' selector
  • Click the 'Apply Settings' button
The next time you download a MP3 from Sainsbury's Entertainment it will be automatically added to your iTunes.

Are my music downloads DRM Free?

All music on Sainsbury's Entertainment is DRM Free (Digital Rights Management). This means that your use of the files that you download will not be restricted. You may copy, transfer or burn files to a CD for your personal use. However, all downloads provided by Sainsbury's Entertainment are copyrighted which means that the distribution and sharing of files is prohibited. We 'Watermark' all our files to protect against illegal copying and distribution.

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Can't find the help that you are looking for?

Our Entertainment Team are here to help!

The Entertainment Team can be contacted on: 0800 328 1700.

We are open 7 days a week (8.00am – 8.00pm).

Alternatively add your details to the 'Contact Us' page or send an email to onlineservice@sainsburys.co.uk

We look forward to hearing from you!